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Adult Social Care Referral

Do you have concerns for how you or another adult are managing on a daily basis?

Could any of the services explained under the headings below help?

Are you concerned that you or someone else is at risk of or currently experiencing abuse? Visit our safeguarding page for advice

If you want to make a referral for an Adult Social Care Service, contact the Single Point of Access team.

Their details are at the bottom of this page.

AccessAble

AccessAble (formerly known as Disabled Go) work on behalf of Local Authorities, top Universities, NHS Trusts and private sector organisations to publish detailed access information on well over 125,000 places of interest across the UK and the Republic of Ireland.

Please view our resource directory entry for further information. 

Adaptations or Occupational Therapy Assessments

Do you have access or mobility issues?
Do you require specialist equipment?
Does your home need to be adapted?

For Adaptations or Occupational Therapy you will require a physiotherapy assessment organised by your GP. 

Carers Assessment / Carers Support

Does your enquiry relate to caring for somebody?
Please click here to find more information.

Does your enquiry relate to the Enfield Carer's Centre?
Please click here for more information and contact details.

Children's Services (Under 18's)

Do you have a child under the age of 18?

Do they have access or mobility issues? Do you require specialist equipment or adaptation to your home?

If so, then please complete a self referral form.

If you wish to speak to someone on the telephone, please call 0208 379 1001 to speak to the Single Point of Access team.


Is your enquiry related to another matter?

Please contact Enfield Children's Services who are best placed to answer any queries. 

Please click here to access the Children, Young People and Families portal. 

If you wish to speak to someone on the telephone, please call 0208 379 5555 to speak to the Children's Single Point of Access team.

Disabled Parking Bays and/or Blue Badge/Concessionary Travel

Does your enquiry relate to disabled parking bays, blue badges or concessionary travel?

Please click here to be taken to Enfield Council's Disabled persons parking permit (blue badge) query page.    


To speak to someone on the phone, please call 0208 379 1000 where you will be directed to the correct team.

Food Vouchers

Do you require Food Bank vouchers?

Please click here to see more information on Financial Hardship.

Do you require Welfare Advice and Debt Support?

Please click here to make a referral.

Home Meals

Do you require the provision of Home Meals? 
Where are local Community Food Hubs?

Please click here for more information regarding Home Meals.

Housing suitability

Are you in overcrowded housing or looking to be housed by Enfield Council? 

Please click here to be taken to the Housing department. 

To speak to someone on the phone, please call 0208 379 1000 where you will be directed to the correct team.

Are you in sheltered housing, council housing or private housing and require advice?

Please click here to be taken to Housing advice. 

To speak to someone on the phone, please call 0208 379 1000 where you will be directed to the correct team.

Legal Queries

Is you enquiry about Deputyship?
Does your enquiry relate to Power of Attorney?

If so, please complete a self referral form. This will be sent to the Single Point of Access team.


To speak to someone on the telephone, please call 0208 379 1001 to contact the Single Point of Access team.

Mobility Aids/ Walking Frames for an Adult

For mobility aids or walking frames you will require a physiotherapy assessment organised by your GP. 

Ask SARA is an easy-to-use, award-winning 24 hour online self-help guide that has been developed to help you find solutions and equipment to enhance your daily living. 

Pressure Care Equipment

Do you require NEW Pressure Care Equipment? 

If so then please contact your GP to arrange a visit from District Nursing. 

Does your enquiry relate to Broken or needing to be replaced Pressure Care Equipment? 

Please contact ICES at: OT@enfield.gov.uk

To speak to someone on the telephone, please call 0208 379 6959.

Radar Key

Radar keys can be used to access various toilet facilities around the borough. 

Please click here to see how to request a Radar key from Enfield Council.

To speak to someone on the telephone, please call 0208 379 1000. You will then be directed to the appropriate team.

Safe & Connected

Safe and Connected is a 24 hour emergency monitoring and optional response service run by Enfield Council that helps people live independently and safely in their own homes.

From as little as 68p per day, loved ones can seek immediate help at the press of a button, connecting them to a Telecare Advisor to provide the necessary support, by either sending a Response Officer, contacting your nominated person, or emergency services on your behalf.   

Our aim is to enable you to have independence when you want it, and help when you need it.

Please click here for more information about Safe & Connected services and to make a self referral.

Sensory Impairment

Does your enquiry relate to a Visual Impairment?
Does your enquiry relate to a Hearing Impairment?

If your enquiry is in relation to a sensory impairment - whether visual impairment or hearing impairment then please complete the a self referral form.

To speak to someone on the telephone, please call 0208 379 1001 to speak to the Single Point of Access team.

Wheelchair Services for Adults and Children

Do you require Wheelchair services for an Adult or Child?

Do you need to discuss a personal, custom-made Wheelchair for life?

Please click here for more information related to Wheelchair services. 

To speak to someone on the telephone, please call 0208 379 8842.

Do you require a Wheelchair loan for an Adult?
Do you need to arrange equipment for collection?

Please contact the relevant team by emailing: OT@enfield.gov.uk

To speak to someone on the telephone, please call 0208 379 6959.

How to make a referral to Adult Social Care

Make a referral to Adult Social Care

Are you looking to make a self referral or a referral for somebody else such as a family member or friend?

Please click here to complete an online referral form. This will be sent to the Single Point of Access team. 

Alternatively, if you wish to speak on the telephone, please call 0208 379 1001 to speak to the SPA team.

Professional referral to Adult Social Care

Are you looking to make a Professionals referral? Is the referral in relation to a patient or client? 

Please click here to complete an online referral form. This will be sent to the Single Point of Access team. 

Alternatively, if you wish to speak on the telephone, please call 0208 379 1001 to speak to the SPA team.

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